| H R Era, Issue # 5, Nov 5th, 2001
|
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CONTENTS
1. Moderator’s Space
2. Recognition & Rewards - Employee Retention (Part-4) - by Bill Werst
3. Humor in a Corner
4. Are
You Listening? Tips to Improve Your Communication Skills by
Annette Richmond
5. Meet Our New Members
T.
Aloysius Sahayaraj (Mr.)
Indumathi Murthy
(Ms.)
7.
Upcoming HR Training Programs (India)
8. Best of HR Jobs
(India)
9. Aims of HR Era, How To Contribute Articles, & Legal Stuff
1. MODERATOR’S SPACE
Dear Friends,
Delighted with lots of praise you have sent for our Website.
My
thanks to Mr. TM Prabhakaran and Mr. Sarvagyanam Vijay who have pointed
out aspects
which need improvement. Some one truly said, every customer compliant (=suggested
improvement) is a Gift.
Request everyone of you to send some gifts to me!
Best HR Jobs page on our website is updated two times in a month. Do visit often to understand what competencies in HR Professionals are in demand. But don't job hop!
Regards
Rajeev
B Bhatnagar
This is the fourth in a five part series on achieving Employee Retention. The articles cover:
1. Competitive Compensation & Benefits
2. Sound Organizational Structure
3. Leadership & a Motivating Work Environment
4. Recognition & Rewards
5. Employee Dreams & Empowerment
The premise of the articles is that employee retention is not a program or product, but rather the result of effective organization and leadership practices.
Recognition and rewards are the keys to sustaining and reinforcing the accomplishments. The primary methods include:
Demonstrate your respect by asking, rather than assuming, listening to ideas and suggestions, and taking action based on those recommendations.
Treat all people as customers - as valued guests, not $ 17.87 per hour "grunts." Recognize people through the respect you provide daily.
"The most important factor is respect for the individual. Each person has
value. When you demonstrate
this through how you handle employees it will be
echoed back in your customer relationships."
Frank Bragg, President, Mauna Loa Nut Corporation
Too many workers are attempting to succeed without a clear definition of
success. Low
performers love ambiguity. Top performers leave because of it.
"Compensation: Money motivates neither the best people, nor the best in
people. It can move the body
and influence the mind, but it cannot touch the
heart or move the spirit; that is reserved for belief, principle,
and
morality. As Napoleon observed, 'No amount of money will induce someone
to lay down their life,
but they will gladly do so for a bit of yellow
ribbon'."
M. Michell Waldrop, Dee Hock on Management [FastCompany]
You owe this to your top
performers.
High performing work groups do not appreciate slackers any more than
management does.
Low and non-performers can undermine a motivating work environment. Therefore,
take
immediate and effective action to correct the situation through training
or personal coaching. If
these efforts are not successful, take the person out
of the work environment as efficiently as
possible.
"Like golf, baseball, and tennis,
it's the follow-through that makes the difference."
Karl Albrecht and Ron Zemke, Service America
Accept the responsibility of creating and maintaining a motivating
environment. Accept that the
work environment is not static. It regresses if
it is not managed. The norm becomes average or mediocre. Therefore, they
maintain the environment with recognition, rewards, and new
challenges.
"The shepherd always tries to persuade the sheep that their interests and his own are the same."
Stendhal
Part 5: Employee Dreams & Empowerment will conclude this series of
Employee Retention
essays by exploring identifying you individual employees
personal goals and empowering them
to fulfill both their and your goals.
© Growth Associates 802 Mollie Street Hood River, OR 97031 [541] 386-1117
3.
HUMOR IN A CORNER
It
was two o'clock in the morning and a husband and wife were asleep, when suddenly
the
phone rang.
The husband picked up the phone and said, "Hello? ... How the heck do I
know? What am I, the weather man?" -- and promptly slammed the phone down.
His wife rolls over and asks, "Who was that?"
The husband replies, I don't know. Some guy who wanted to know if the coast was
clear.
There
was this tiger that woke up one morning and just felt great. He felt so good, he
went out
and cornered a small monkey and roared at him, "WHO IS THE
MIGHTIEST OF ALL THE JUNGLE ANIMALS?" And the poor quaking little monkey
replied, "You are of course, no one is mightier than you."
A little while later the tiger confronted a deer, and bellowed out, "WHO IS THE GREATEST AND STRONGEST OF ALL THE JUNGLE ANIMALS?" The deer shook so hard it could barely speak, but managed to stammer, "Oh great tiger, you are by far the mightiest animal in the jungle."
The
tiger, being on a roll, swaggered up to an elephant who was quietly munching on
some weeds, and roared at the top of his voice: "WHO IS THE MIGHTIEST OF
ALL THE ANIMALS
IN THE JUNGLE?"
Well,
the elephant grabbed the tiger with his trunk, picked him up, slammed him down;
picked
him up again, and shook him until the tiger was just a blur of orange and
black and finally threw him violently into a nearby tree. The tiger staggered to
his feet and looked at the elephant and
said, "Man, just because you don't
know the answer, you don't have to get so mad."
A man walking down the street noticed a small boy trying to reach the doorbell of a house. Even when he jumped up, he couldn't quite reach it.
The man decided to
help the boy, walked up on to the porch and pushed the doorbell. He looked down
at the boy, smiled and asked, "What now?"
The boy answered, "Now we run like crazy!"
Collected from the Internet
No matter where you are, or where you want to be, you need good communication skills to
succeed. Don’t worry if you don’t have these skills already, everyone can learn to communicate
more effectively. And understanding personality Type can help with the process.
Personality Types: Extroverts and Introverts:
While the MBTI® (Myers-Briggs Type Indicator) is a great tool for helping you choose a career,
it can also help you recognize your communication style. And help you improve your
communication skills. With this in mind, I’ d like to share a few things about how we interact that
I picked up from Type theory.
Some people are born listeners. Others are born to talk. Type theory refers to the first group as
Introverts and the second as Extroverts.
The first trick of effective communication is to know whether you are an Extrovert or an
Introvert.
The second is learning how to communicate with your counterpart.
If you’re an Extrovert, you’re probably quite social. Being around other people energizes you and
you find being alone draining. You probably initiate conversation, say what’s on your mind, think
out loud and speak first, think later. You may find yourself planning your response while the other
person is still talking.
Introverts are almost the opposite. You get your energy from within and often find social events
tiring. Most likely you are a great listener, do your best thinking alone, pause to reflect before
speaking and choose your words carefully. You may often find yourself leaving a meeting without
saying what’s on your mind.
Although these descriptions are brief, it’s easy to see these are two different communication
styles. So how do you bridge the gap? By not only recognizing the differences, but respecting
them as well.
Here are a few suggestions.
If you are an Extrovert:
Practice your listening skills, try to focus on what the other person is saying and think
before you respond
Don’t assume that silence means agreement, in meetings be sure to ask others if they
agree and wait for their answers
Realize that some people need to reflect before answering, give them a chance to
respond; don’t feel that you need to fill every moment with words
Make sure that everyone has the opportunity to express their ideas, request opinions,
but don’t force others to speak
Understand that some people prefer to see it in writing
If you are an Introvert:
Practice speaking up in meetings, don’t make others guess what’s on your mind,
tell them; if you disagree say so
Realize that some people think out loud; don’t take everything they say as a
call to action, they may just be verbalizing their ideas
Try to develop your nonverbal communication skills, smiling, odding; any action
will make you part of the conversation
Don’t feel that your contribution is unimportant, try to express your ideas even
if they are not fully developed
Understand that some people prefer to hear it said
The next time you’re in a meeting take a little time to observe each person’s communication style. Who is open and friendly? Who seems more quiet and reserved? Think about how you fit in the mix.
Whenever you meet someone, take a few minutes to assess how he or she communicates.
The better you understand someone, the more you will get out of every exchange.
And isn’t that what effective communication is all about?
© Copyright 2001 career-intelligence.com, LLC All Rights Reserved
Annette Richmond is a writer, career coach and founder of career-intelligence.com, The smart woman's online career resource. It's your life make the most of it. We can help you take control of your career, find a new job or start your own business. http://www.career-intelligence.com
5.
MEET OUR NEW MEMBERS
Dear Friends,
... I have received your mails and learnt about your activities. I would like to participate actively
to update myself and share our experience.
I am presently employed with Integra Software Services Pvt Ltd at Pondicherry. Previous
experiences were in engineering for 12 years and in HR for the last 9 Years. I have served with
Indian Air Force, followed with Lucas TVS Ltd and now with Integra.
I am a member of NIPM Pondicherry Chapter. Hope these details about me would suffice.
Wish to hear more from you.
Regards,
T. Aloysius Sahayaraj
Manager - HRD, Integra Software Services Pvt. Ltd., No 51, Second Cross, Jawahar Nagar, Pondicherry - 605005. Ph: 0413-201710/ 22 ext:255, Fax: 0413-200477
V. M. Indumathi
Hello Friends,
I am Indumathi.
After completing B Sc (Maths), I joined Madras School of Social Work and received my M. A. in
Social Work in 2000.
I joined THE HUB, Chennai, in Jul 2000 as HR Executive and have been working with them for
last 15 months. The Hub is a placement company based in Chennai. It has several clients in
IT field, like IBM Global Systems, Motorala. It also has clients in other fields like Unilever.
My responsibilities have included independently handling of recruitment work of 3 clients.
I am based in Chennai. My email is vanistha19@hotmail.com .
Regards
VM Indumathi
6. QUOTES TO REMEBER:
"Companies can't provide lifetime employment, but by constant training and
education we may
be able to guarantee lifetime employability."
Jack Welch, ex-CEO, General Electric, USA.
Using
our disappointments and failures as teachers can be an extremely powerful tool
with regards to achieving our goals. Thomas
J. Watson (founder of IBM) say's it best when he
stated, "Would you like me
to give you a formula for success? It's quite simple. Double your
rate of
failure".
Josh
Hinds
Is
it asked, what is the sum of all virtuous conduct?
It is, never destroy life. On the contrary (the destruction of life) leads to
every evil deed.
Thiruvalluvar, (Verse 33/1, Thirukkural, an ancient & revered book of wisdom in Tamil, in India)
7.
UPCOMING HR TRAINING PROGRAMS (INDIA)
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Programme
Title |
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Venue:
IIMB campus in Bangalore. Email saligram@iimb.ernet.in
, edp@iimb.ernet.in |
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Responsive Leadership Organisational Transformation |
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Venue:
IIMC campus in Kolkata / Calcutta. Email aomdp@iimcal.ac.in |
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Innovations in Human Resources Management Practices Dec 3-15, 2001 |
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Venue:
IIMA campus in Ahmedabad. Email mdp@mdplan.iimahd.ernet.in |
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Team Building & Leadership Development Workshop Dec 3-7, 2001 |
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Venue:
NITIE campus in Mumbai. |
Free
Service:
Training
institutes & Trainers can request insertion
More details on following vacancies are available at our Website http://hrera.tripod.com
|
[15] Manager - HRD & IR, Calicut For: The Mathrubhumi Printing & Publishing Company. Job:
Functional head for HR. Person: First class MBA with specialization in HRD. Preference to Legal qualification. Minimum 5 years' experience . Knowledge of Malayalam and exposure to computerized working essential. Age < 40 years.
Remuneration:
Negotiable & on par with best in industry. Apply to: Mail to The Managing Director, The Mathrubhumi Printing & publishing Co Ltd, K.P. Kesava Menon Road, P.B. No. 46, Calicut - 673 001, Kerala. Enclose recent passport size photo.
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[14]
Functional
Consultants (SAP), Chennai / Pune / Bangalore For: Satyam Computer Services Ltd. Job: Functional Consultant. Person:
Graduate / Engineer / MBA. Hands on experience in the
modules of ... Human Resources .... 5 years' industry experience. Apply to: Email to sapresume@satyam.com .
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[13]
HR
Manager, in a Middle East country For:
A Multi-National Garment Factory Person:
Master Degree in HRD. Should have 5 to 8 years experience. Apply to: Email to chennai@agpindia.com .
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[12]
Recruitment
Manager, Mumbai For: Pidilite Industries Limited. Person:
MBA with specialization in HRM. 8 to 10 years' experience as a recruitment
manager. Apply to: Email to recruitmgr@pidilite.com .
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[11]
Administrative
Managers / Executives, Chennai / Mumbai / Other Metros For:
Trivitron Group of Companies. Person: MBA. 3 years' experience. Apply
to:
Trivitron Group of Companies, No. 15, IVth Street, Abhirampuram, Chennai -
600018.
|
Free Service
Organizations
can request insertion of their HR
to abbreviate. Please email to HREra@rediffmail.com
Suggestion from HR Era
When
emailing your biodata, attach it as a txt file or
9.
AIMS OF HR ERA, HOW TO CONTRIBUTE ARTICLES, & LEGAL STUFF
It
aims to enhance their CAREER GROWTH by bringing to them practices & ideas
they can
apply in their work, opportunities to network with other Professionals,
training opportunities,
jobs available, and techniques for self-management.
Contribute Articles
Contributions
from readers are wholeheartedly solicited. Contributions are the things that
enable sharing of learnings.
Legal Stuff!
All
information in HR Era is presented in good faith. However, before using, please
consult relevant experts. We do not accept any financial responsibility
Visit our Website
Copyright (C) 2001 by Rajeev B. Bhatnagar