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HR Era, Issue # 41, Aug 31st, 2003
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Writing down what we have learned
from experience or reading, sharpens our own understanding & thinking on
the subject. Publishing it (in HR Era) adds value because we gain from
critical as well as appreciative comments of readers. Publishing
also makes us well-known amongst fellow professionals & makes our
contribution permanent.
We invite you to use HR Era as your medium
of self expression, sharing, and growth.
Email your contributions to
Rajeev@HREra.com or
Alka@HREra.com
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Contents
1. Moderator's Space
2. Three Interviewing
Mistakes - by
Carole Martin
3. Tomato Soup for the Soul
4. New Members
Amit Sachdev, KM Sindhu, Roda Bhada.
5.
Love your job but never fall in
love with your company -
based on Mr Narayana Murthy's Speech
6. Ms. Eileen's response on Dr
TV Rao's Presentation
- by Eileen Broer
7. Fingertips :
What Millionaires Do...
8. Readers' Forum
Reply on Maternity Leave
Help on Cross-Cultural Training - Roselind
9. Best HR Jobs (India)
10. Ads from Members
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1. Moderator's
Space
Dear Friends,
We received many many compliments for Dr. T V Rao, as expected.
Nehan Saxena from Pune writes: "To say that Dr. Rao's article
was excellent would be an understatement." Neetu Sadwani from
Bangalore writes "the excerpts from the presentation are really
useful and come at a time when I really needed the advice. thanks
a ton!!"
warm regards
Rajeev B Bhatnagar
Rajeev@HREra.com
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2. Three Interviewing Mistakes
- by Carole Martin
(
Carole is the Interview Coach and Interview Expert for
Monstor.com)
Since no two interviews are alike, it is difficult to be
prepared for what lies ahead, but you can focus on your
presentation skills, which may be even more important than what
you have to say.
Three areas of performance, which should be considered dangerous
and deadly, are worth spending some time thinking about before
your next interview.
1. Poor non-verbal communication image.
It's about demonstrating confidence -
· Stand straight, and make good eye contact. (Note the color of
the interviewer's eyes.)
· Connect with a good, firm handshake. (There's nothing like a
limp response in a handshake.)
· Sit erect and lean forward in the chair, appearing interested
and attentive. (Slumping denotes a lazy attitude.)
That first impression can be a great beginning, or a quick
ending to your interview.
2. Poor verbal communication skills.
Your interviewer is giving you information, either directly or
indirectly.
· Good communication skills include listening and letting the
person know you heard what they said.
· Observe your interviewer's style and pace and match that
style, adjusting your style and pace to match.
· Use appropriate language. (Beware of using slang words or
references to age, race, religion, politics, or sexual
preferences - these topics could get the door slammed very
quickly.)
· Telling the interviewer more than they need to know could be a
fatal mistake. (Too much information - particularly personal
information - could get into some areas that are best not
discussed in an interview.)
3. Not asking questions. It is
extremely important to ask questions.
· When asked, "Do you have any questions?" if you answer "No,"
it is the WRONG answer!
· Asking questions gives you the opportunity to show your
interest. (The best questions come from listening to what is
said and asked during the interview. Ask for additional
information.)
· Asking questions gives you the opportunity to find out if this
is the right place for you. (Your chance to find out what goes
on in the company.)
The job market is very competitive and the competition is
fierce. Give yourself every advantage by preparing and
practicing before the interview. Be aware of your verbal and
non-verbal performance and the messages you are sending. It
could make the difference between a job offer or not.
Contributed by
Carole Martin
Carole Martin is a professional interviewer
and coach. She is an interview expert for Monster.com where she
hosts a message board and chat session, and writes articles. Her
articles also appear on MSN and AOL. Carole's particular area of
expertise is behavioral interviewing techniques. Her background
includes over 15 years Human Resources Management experience and
a Master's degree in Career Development.
http://www.interviewcoach.com email:
carole@interviewcoach.com
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3. Tomato Soup for the Soul
Types of Modern Women
HARD-DISK Woman
She remembers everything, FOREVER.
RAM Woman
She forgets about you, the moment you turn her off.
WINDOWS Woman
Everyone knows that she can't do a thing right, but no one can
live without her.
EXCEL Woman
They say she can do a lot of things but you mostly use her for
your four basic needs.
SCREENSAVER Woman
She is good for nothing but at least she is fun!
INTERNET Woman
Difficult to access.
SERVER Woman
Always busy when you need her.
MULTIMEDIA Woman
She makes horrible things look beautiful.
CD-ROM Woman
She is always faster and faster.
E-MAIL Woman
Every ten things she says, eight are nonsense.
VIRUS Woman
Also known as "WIFE"; when you are not expecting her, she comes, installs
herself and uses all your resources. If you try to uninstall her
you will lose something, if you don't try to uninstall her you
will lose everything...
Sent by Ambar Nanavaty,
Larsen & Toubro Limited, Ahmedabad,
Email: ambar_nana@yahoo.com
New Draft
Ever wondered how a HR Manager could write a love letter to
his girlfriend??
To,
Ms. Juliet
Sub: Offer of love!
Dearest Ms Juliet,
I am very happy to inform you that I have fallen in Love with you
since the 14th of October (Saturday).
With reference to the meeting held between us on the 13th of Oct.
at 1500 hrs, I would like to present myself as a prospective
lover. Our love affair would be on probation for a period of three
months and depending on compatibility, would be made permanent.
Of course, upon completion of probation, there will be
continuous on the job training and performance appraisal schemes
leading up to promotion from lover to spouse.
The expenses incurred for coffee and entertainment would initially
be shared equally between us. Later, based on your performance. I
might take up a larger share of the expenses. However I am
broadminded enough to be taken care of, on your expense account.
I request you to kindly respond within 30 days of receiving this
letter, failing which, this offer would be cancelled without
further notice and I shall be considering someone else. I would be
happy, if you could forward this letter to your sister, if you do
not wish to take up this offer.
Wish you all the best!
Thanking you in anticipation 'n' sincerely,
HR Manager
Forwarded to me by a lady who is not an
HR Professional. This is her impression about us! True,
HR Managers need to do lot of image building in organization.
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4. New Members
Amit Sachdev, Cons
India HR Services Ltd , Bangalore
Amit's clearly stated professional objectives are: To utilize my
interpersonal and organizational skills in the field of Human
Resource Management by adding value at middle level of an
organization through best HR Practices & Talent Search.
He has done MPM and has well-rounded, comprehensive & rich 4
years' experience in all aspects of HR.
Email:
iamamits@yahoo.co.in
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K. M. Sindhu, HR Executive, Aster
Teleservices Pvt. Ltd., Hyderabad
Sindhu completed her MBA-HR from Osmania University College for
Women in 2002. She has many extra-curricular activities like she
was actively involved in the sports, games, & singing competitions
at School as well as College levels. Participated in NSS as well
as NCC. Sindhu is
computer friendly and her hobbies include Reading books, drawing,
painting listening to music.
Email:
sindhumalol@hotmail.com
Roda Bhada, Skills & Training, Mumbai
I am glad to join the group. My name is Roda Bhadha. I am working
with Skills & Trainings. We conduct trainings, Seminars &
Workshops on HR and Sales & Marketing. We are based in Mumbai.
Regards,
Roda
Email:
dastoor@bom1.vsnl.net.in
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5.
Love your job but never fall in
love with your company -
based on Mr. Narayana Murthy's Speech
An interesting speech delivered by a CEO of a premier IT company
of India during an employee session with another IT company in
India. He is incidentally, one of the top 50 Influential people of
Asia according the latest Asiaweek publication and also the new IT
Advisor to the Thailand Prime Minister.
Extract of Mr. Narayana Murthy's Speech during Mentor Session:
LOVE YOUR JOB, BUT NEVER FALL IN LOVE WITH YOUR COMPANY BCOZ U
NEVER KNOW WHEN COMPANY STOPS LOVING YOU - Narayana Murthy
I know people who work 12 hours a day, six days a week, or
more. Some people do so because of a work emergency where the long
hours are only temporary. Other people I know have put in these
hours for years. I don't know if they are working all these hours,
but I do know they are in the office this long. Others put in long
office hours because they are addicted to the workplace.
Whatever the reason for putting in overtime, working long hours
over the long term is harmful to the person and to the
organization. There are things managers can do to change this for
everyone's benefit. Being in the office long hours, over long
periods of time, makes way for potential errors.
My colleagues who are in the office long hours frequently make
mistakes caused by fatigue. Correcting these mistakes requires
their time as well as the time and energy of others. I have seen
people work Tuesday through Friday to correct mistakes made after
5 PM on Monday.
Another problem is that people who are in the office long hours
are not pleasant company. They often complain about other people
(who aren't working as hard); they are irritable, or cranky, or
even angry. Other people avoid them. Such behavior poses problems,
where work goes much better when people work together instead of
avoiding one another.
As Managers, there are things we can do to help people leave
the office. First and foremost
is to set the example and go home ourselves. I work with a manager
who chides people for working long hours. His words quickly lose
their meaning when he sends these chiding group e-mails with a
time-stamp of 2 AM, Sunday.
Second is to encourage
people to put some balance in their lives. For instance, here is a
guideline I find helpful:
1) Wake up, eat a good breakfast, and go to work.
2) Work hard and smart for eight or nine hours.
3) Go home.
4) Read the books/comics, watch a funny movie, dig in the dirt,
play with your kids, etc.
5) Eat well and sleep well.
This is called recreating. Doing steps 1, 3, 4, and 5 enable step
2.Working regular hours and recreating daily are simple concepts.
They are hard for some of us because that requires 'personal
change'. They are possible since we all have the power to choose
to do them.
In considering the issue of overtime, I am reminded of my
oldest son. When he was a toddler, if people were visiting the
apartment, he would not fall asleep no matter how long the visit,
and no matter what time of day it was. He would fight off sleep
until the visitors left. It was as if he was afraid that he would
miss something. Once our visitors' left, he would go to sleep. By
this time, however, he was over tired and would scream through
half the night with nightmares. He, my wife, and I, all paid the
price for his fear of missing out.
Perhaps some people put in such long hours because they don't
want to miss anything when they leave the office. The trouble with
this is that events will never stop happening. That is life !!
Things happen 24 hours a day. Allowing for little rest is not
ultimately practical. So, take a nap. Things will happen while
you're asleep, but you will have the energy to catch up when you
wake.
Hence "LOVE YOUR JOB BUT NEVER FALL IN LOVE WITH YOUR COMPANY".
Sent by Mr Sushanta Ganguly
Head-HR for ECC Division, Larsen & Toubro Limited, Chennai
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6. Ms. Eileen's response on Dr
TV Rao's Presentation
- Eileen Broer
[Ms Eileen finds a parallel
between evolutions of HR & HRD in USA, China & India. She
recommends Gestalt Institute / gestalt psychology for HRD
professionals who wish to work on Organization Development and
even become future CEOs.]
Dear Dr. Rao:
I have been in the Human Resources and Organization Development
fields for over thirty years in the United States. I have worked
in HR in all positions and have been Head (Director / VP /
Corporate VP) for three Fortune 500 companies in the U.S..
You can imagine that over those thirty years, I
have seen the field go through tremendous change and growth --
similar to what is happening now in India, as I can gather from
the talk you delivered and copied for us here. I recall the title
of my Department changing from: (1) Personnel (2) Employee
Relations (3) Human Resources, reflecting the changes in the HR
function during the 1970's.
The transition that I found most striking for myself was the
discovery in the mid-1970's of the field of Organization
Development. Previous to that (in hindsight), I believe I had
managed HR in an OD way, always looking at the organization as a
living system and making interventions into it with that in mind.
In 1974, I went to a workshop at the Gestalt Institute of
Cleveland (
http://www.gestaltcleveland.org ) and discovered that I
was doing Organization Development, as well as what was considered
Human Resources management.
Subsequent to that workshop at Gestalt Institute of Cleveland, I
returned to the Institute to attend their 18 month program called
"Organization and Systems Development." I followed that with two
one-year intensives on (1) Working with Groups, and (2) Working
with Couples and Two-person Systems. I highly recommend the
Gestalt Institute to anyone interested in incorporating
organization development principles into their HR work, and seeing
their work in the larger context of developing the organization.
This would be especially helpful to the category of professional
you describe as Future CEO's, but would inform the work of every
category of professional you describe.
I have been an OD consultant since 1985. I lived and worked in
China from 1997-2000, and I felt like I was having deja vu, or
going back in time. I can see China going through the same steps,
but much more quickly, as they benefit from what has been learned
in the fields during the last thirty years, in the same way that
the Chinese went right to cell phones and skipped the step of
putting line phones in every home. This is true in other
technologies, as well.
I am glad to participate in the conversation here and to answer
any questions that anyone has.
With best regards,
Eileen Broer
President,
The Human Dimension
ebroer@humandimension.org
"Helping organizations grow for thirty years"
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7. Fingertips : What
Millionaires Do...
After surveying 1,115 millionaires around the USA, authors Stanley
and Danko provide 7 common denominators among wealth builders:
1. They live well below their means.
2. They allocate their time, energy and money efficiently to build
their wealth.
3. They believe that financial independence is more important than
social status.
4. Their parents did not provide economic outpatient care.
5. Their adult children are economically self-sufficient.
6. They are proficient in targeting market opportunities.
7. They chose the right occupations.
Contributed by Nanci McGraw,
www.Nanci.org
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8. Readers' Forum
[Please
email your replies directly to member asking the question with a
copy to us at Alka@HREra.com
for publishing. Email new questions directly to us. ]
Reply on Maternity Leave
Reply
Dear Nazneen,
Requirement of six month's service for grant of Maternity Leave is
is not valid as per Maternity
Benefits Acts.
You must be having a medical exam for all new recruits. In this,
the fact of carrying a child is
brought out.
So if your requirement is very urgent, the way out is to extend
the joining time. In other words,
request such staff to join after the child birth & settling proper
care for the child.
regards
Rajeev
Query
Hello,
can you help me with policy on Maternity Leave & Benefits. I am
looking at the legal implications of stating that Maternity Leave
& Benefit will be for females who have worked for atleast 6months
prior to availing the benefit.
Will appreciate your comments.
regards
Nazneen
Manager - HR
nazneen@vaids-india.com
Help on Cross-Cultural Training
Dear Members,
Require Chennai / Bangalore based Cross-cultural training and
relocation service for IT professionals on projects in UK & USA .
We require to organize for a training program in our
organization on Cross Cultural aspects for US and UK culture.
Can you please help me by your inputs on which training
institutions conduct this kind of training in Chennai / Bangalore.
Any inputs from your side will be very helpful.
Can you address all your inputs to
roselind_antony@hotmail.com /
roselinea@expertus.com
Regards,
Roselind
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9. Best HR Jobs
[Free
Service:
Employers & Consultants can email their job
vacancies to
Alka@HREra.com
. We reach them to 2500 HR professionals for free]
HR Professional, US-Based Company,
National Capital Region
Hi
Our client is a US based company and has now setup a back office
operations in the NCR region. They are looking for an HR
professional with solid HR experience. Candidates working in IT/
ITES/ Knowledge Based businesses with experience in handling
specialized recruitments (not bulk recruitments as in a call
center).
The candidate should be able to create a growth led environment
and introduce policies that would help the Candidates from Delhi
and NCR would be preferred. However outstation candidates who are
willing to relocate and can manage their housing in Delhi can also
apply.
Salary is not a constraint for the right candidate.
Please send yr resumes asap on this email id itself.
Regards
Team
Gamson Consultants
New Delhi
Email:
gamson_consultants@yahoo.com
Resource Manager, Processed Foods
Company, Mumbai
Hi,
We are looking for a Resource Manager with around 8 + Years of
Exp. The candidate should be MBA. Should have worked with
corporates and also have some experience with recruitment agencies
preferable form the FMCG/Pahrmaceutical industry.
The detail profile is as follows:
Responsibility - GM- HRD / CEO (Processed Foods)
Location - Mumbai
Job Purpose
Primary - To identify, attract and get on board appropriate and
competent employees.
Secondary - Assist in developing / administering other HR Policies/
systems/ procedures
i.e. particularly training & development
Job Responsibilities
To develop job profiles for the positions as per Manpower Plans.
To develop sourcing strategies for various positions / levels.
To identify recruitment agency partners and build effective
relationships.
To design appropriate systems/ methods to ensure right selection.
To assist in the settling down of new employees.
Attractive Salary. (not a constraint for the right candidate)
Regards
For Disha Human Resource Consultancy
Kavita Hans
022 - 33495933
Email:
disha_hrc@hotmail.com
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Copyright (C) 2003 by HREra.com |
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